Delivery Areas
We offer worldwide delivery for all our products. Regardless of your location, you can place an order with us, and we will ensure that your rug is shipped directly to you. We partner with trusted couriers to facilitate the shipping process, ensuring that your order reaches you in a timely manner. If you have specific delivery requirements, please let us know during the ordering process.
Order Processing Time
Once you place an order, it will be processed within a specified timeframe. Typically, orders are processed within 1-3 business days. During peak seasons or promotional periods, processing times may vary. You will receive an email confirmation once your order has been processed and is ready for shipment. Please check your email for updates regarding your order status.
Shipping Methods
We utilize various trusted courier services to deliver your rugs. The specific courier used may depend on your location and the size of your order. You will receive tracking information via email once your order has been shipped. This tracking information will allow you to monitor the progress of your delivery. If you have any preferences regarding shipping methods, please contact us prior to placing your order.
Delivery Times
Delivery times may vary based on your location and the courier service used. Generally, domestic deliveries take between 5-10 business days, while international deliveries may take longer, typically ranging from 10-20 business days. Please note that unforeseen circumstances, such as customs delays or extreme weather, may impact delivery times. We appreciate your understanding and patience during these situations.
Delivery Confirmation
Upon delivery, you may be required to sign for your package. This ensures that the rug has been received at your specified address. In some cases, the courier may deliver the package without a signature, depending on the delivery policy in your area. If you are not available to receive the package, the courier may leave a notice with instructions on how to retrieve your order. Please ensure that someone is available at the delivery address to accept the package.
Shipping Inquiries
If you have any questions or concerns regarding shipping, please reach out to us via email at [email protected]. We are here to assist you with any inquiries you may have about your order, delivery times, or shipping methods. Our customer service team will respond to your email as soon as possible to provide the necessary information and support.
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time. Any changes will be reflected on this page, and we encourage you to review our shipping policy periodically. By placing an order with us, you agree to the terms outlined in our shipping policy. If you have any questions about changes to our policy, please do not hesitate to contact us.